Who this policy applies to
This policy applies to visitors to hofk.co.uk, people who submit a contact enquiry through the website, and people who interact with HOFK Digital through connected platforms used to support website, content, analytics, and social publishing workflows.
Who is responsible for the website
HOFK Digital is responsible for this website and the information submitted through it. If you contact HOFK Digital through the contact form, email, or a connected social platform, the information you provide is handled for the purpose of responding to that enquiry and providing relevant follow-up.
What information may be collected
The website may collect information such as:
- name, email address, and message content submitted through the contact form
- basic technical and usage information used for website performance, security, and analytics, including session identifiers, IP address, landing page, page views, article visits, and contact-form activity
- social platform connection data where HOFK Digital uses connected publishing tools internally
- information voluntarily provided during project or service enquiries
How the information is used
Information is used to respond to enquiries, operate the website, improve site performance, review content and campaign effectiveness, and manage internal publishing workflows. HOFK Digital does not use website enquiry data for unrelated marketing activity without a lawful basis for doing so.
Analytics and tracking
The website may use analytics tools such as Google Analytics where consent is given, and it also uses first-party analytics stored by HOFK Digital to understand how people find and use the site. That can include the session identifier, IP address, landing page, number of pages viewed, whether an article was viewed during a visit, and whether the contact form was submitted. This helps HOFK Digital improve content, navigation, service pages, and marketing performance.
Contact form submissions
When the contact form is used, the submitted details are sent to HOFK Digital by email so the enquiry can be reviewed and answered. Anti-spam and security tools such as reCAPTCHA may also be used to reduce misuse of the form.
Connected social and publishing tools
Where HOFK Digital connects services such as LinkedIn or Facebook for internal publishing workflows, those connections are used only to support content review, scheduled publishing, and platform management. Access tokens and connection details are not intended for public display and are handled within the application for operational purposes.
How long information is kept
Enquiry information and operational records may be retained for as long as reasonably necessary to respond to requests, maintain business records, support future project discussions, or meet legitimate administrative and security needs.
Third-party services
The website may rely on third-party services for analytics, spam protection, email delivery, and platform integrations. Those providers may process data according to their own terms and privacy policies.
Your rights
Depending on the nature of the information held and the applicable law, you may have rights to request access to personal information, request correction, or ask for information to be deleted where appropriate.
Changes to this page
This privacy page may be updated from time to time to reflect operational, technical, or legal changes. The latest version published on the website should be treated as the current version.
Contact
If you need to ask a privacy-related question, please use the contact form on the website.